Customer Service

We love to hear from our customers.
Please feel free to contact us and let us know how we’re doing.

MATA Administrative Offices
1370 Levee Road
Memphis, TN 38108
(901) 722-7100  
William Hudson Transit Center
444 N Main St
Memphis, TN 38105
(901) 523-8134  
American Way Transit Center
3921 American Way
Memphis, TN 38118
(901) 722-0322  
Airways Transit Center
3033 Airways Blvd
Memphis, TN 38131
(901) 722-7080  
MATAplus (901) 722-7171  
Lost and Found (901) 523-8134  
Customer Feedback (901) 522-9175 [email protected]

Technical Support 
(GO901 MOBILE App, Customer Portal) 

Support Hours:
Monday-Friday - 6:30 a.m. to 6:00 p.m. CT
Saturday - 8:00 a.m. to 4:00 p.m. CT
Sunday – Closed

(901) 245-0795  
Hearing and Speech Impaired (901) 523-2817  
Pass and ID Card Information (901) 523-8134  
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