Customer Service

We love to hear from our customers.
Please feel free to contact us and let us know how we’re doing.

Customer Service Information
Address / Information Center Phone Number Email
MATA Administrative Offices
1370 Levee Road
Memphis, TN 38108
(901) 722-7100 No associated email for this address
William Hudson Transit Center
444 N Main St
Memphis, TN 38105
(901) 523-8134 No associated email for this address
American Way Transit Center
3921 American Way
Memphis, TN 38118
(901) 722-0322 No associated email for this address
Airways Transit Center
3033 Airways Blvd
Memphis, TN 38131
(901) 722-7080 No associated email for this address
MATAplus (901) 722-7171 No associated email for MATAplus
Lost and Found (901) 523-8134 No associated email for Lost and Found
Call Center (901) 274-MATA (6282) No associated email for Lost and Found
Customer Feedback (901) 522-9175 [email protected]

Technical Support 
(GO901 MOBILE App, Customer Portal) 

Support Hours:
Monday-Friday - 6:30 a.m. to 6:00 p.m. CT
Saturday - 8:00 a.m. to 4:00 p.m. CT
Sunday – Closed

(901) 245-0795 No email associated for this Technical Support
Hearing and Speech Impaired (901) 523-2817 No associated email for Hearing and Speech Impaired
Pass and ID Card Information (901) 523-8134 No associated email for Pass and ID Card Information
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